FiddleStick Crafts
From the heart of rural England
Frequently Asked Questions
How long will my parcel take to arrive?
We keep some of our designs with the most popular engravings on our shelves, ready-to-wrap (4 & 6 coat and wall wellie racks). If you order these by noon they will be posted and arrive within 1-3 days by courier service within the UK only. You will incur an extra charge of £2 if you live in a remote area includes postcodes beginning with IM, HS & ZE. If this is not picked up through the order process, then we will email you with an additional pay pal invoice.
The normal delivery time for personalised orders varies but we aim to get to you in 21 days, depending on how busy we are. Sometimes we can do quicker, please do not hesitate to contact us by e mail if you need something by a certain date.
Do you deliver to Channel Islands and outside of UK?
Not through this website, you will need to contact us by email fiddlestickcraft@gmail.com letting us know what you want to order and we will get a post & package fee for you. we will then e mail you a pay pal invoice which you will need to pay before goods can be shipped out. You do not need a pay pal account to pay a pay pal invoice just a debit or credit card.
What else can you make?
Please contact us by email to see if we are able to make a bespoke gift for you fiddlestickcraft@gmail.com we will be happy to call you back if we need to have a phone conversation.
Do you take returns?
Our aim is to always deliver quality handmade gifts, but yes of course if goods are faulty, please contact us by email fiddlestickcraft@gmail.com sending a photo if possible. Please contact us within 48 hours of delivery.
Where can I find your full Terms & Conditions?
Please click here.
How long will my parcel take to arrive?
We keep some of our designs with the most popular engravings on our shelves, ready-to-wrap (4 & 6 coat and wall wellie racks). If you order these by noon they will be posted and arrive within 1-3 days by courier service within the UK only. You will incur an extra charge of £2 if you live in a remote area includes postcodes beginning with IM, HS & ZE. If this is not picked up through the order process, then we will email you with an additional pay pal invoice.
The normal delivery time for personalised orders varies but we aim to get to you in 21 days, depending on how busy we are. Sometimes we can do quicker, please do not hesitate to contact us by e mail if you need something by a certain date.
Do you deliver to Channel Islands and outside of UK?
Not through this website, you will need to contact us by email fiddlestickcraft@gmail.com letting us know what you want to order and we will get a post & package fee for you. we will then e mail you a pay pal invoice which you will need to pay before goods can be shipped out. You do not need a pay pal account to pay a pay pal invoice just a debit or credit card.
What else can you make?
Please contact us by email to see if we are able to make a bespoke gift for you fiddlestickcraft@gmail.com we will be happy to call you back if we need to have a phone conversation.
Do you take returns?
Our aim is to always deliver quality handmade gifts, but yes of course if goods are faulty, please contact us by email fiddlestickcraft@gmail.com sending a photo if possible. Please contact us within 48 hours of delivery.
Where can I find your full Terms & Conditions?
Please click here.